Reviews
Reviews about Pharr RV
My wife and I recently updated our camper with a purchase from Pharr RV. What a great experience throughout the entire process! Our "super salesman" Karl was so kind and returned all my phone calls and texts with any questions we had. He was there from initial contact to the pick-up day and was just great support all throughout. Kyle was also great when signing our paperwork, answering all of our financial questions and helped set up our app as well. Clint in the service department was very informative in getting our RV and truck outfitted with the right hitch and vent covers and our service technician Dalton took us through every square inch of our RV with his hands-on explanations that really helped get us started off the right way. My parents have always had a great experience at Pharr RV and now I know why! Thanks so much to Karl, Kyle, Clint and Dalton for taking such great care of us. My wife and I can't wait to make new memories in our RV!! - Kevin from Lubbock, TX
Excellent service staff and owner. So friendly, reliable and trustworthy. We drove out from New Mexico to purchase our first travel trailer and was very impressed and satisfied with the whole experience. Love spending our money with people that are nice and trustworthy. They kept their word and did not do Bait and Switch. Kudos to you Pharr RV!!!
If we should ever have to upgrade we surely will make the drive to Lubbock again.... - Anonymous
The best RV dealer in the Lubbock area, hands down! They are always there for us every time we go to the dealership and they know is by our first names. Down home family business. Not a national chain.
- Anonymous
We wanted to thank Pharr RV for their excellent care and help. When our right front jack stopped operating in the middle of our travels we contacted them for help. Not only did they get us into the shop right away, but made the repair needed to get us fully operational. Every single person at Pharr RV was helpful and concerned in seeing that we were taken care of. It was nice to have such a great group of people looking out for us and we are forever grateful ! You all are awesome!
Dan, Wendi and Rouka. - Anonymous
Recently purchased a toyhauler from Pharr Rv. Love the toyhauler and customer service they offer. A week after I bought the TH it sprung a leak. Pharr RV made sure to get it fixed same day. Great trailers and fantastic customer service.
- Anonymous
I am new to rving. Most of thr i needed done was done at camping world. BIG MISTAKE. Once i went into Pharr rv, my whole perspective changed. Great greetings, super selection on parts, ON THE SHEEVES, parts dept good. A little slow but what parts dept isn't. Overall'., EXCELLENT place to do business.
- Anonymous
Super friendly and helpful staff. They gave us a great deal will recommend them always!
- Anonymous
Friendly staff and willing to help you find exactly what you're looking for. Reception desk very helpful.
- Anonymous
We stopped with a refrigerator issue while traveling through Lubbock. Jerry came right out and helped my husband determine the cause. Kind, helpful & friendly. The best RV business we've run into. Highly recommend them!!
- Anonymous
Always professional and friendly. Fixed first time everytime and the sales staff has outstanding knowledge.
- Anonymous
My husband and I have purchased several 5th wheels, each time upgrading from Pharr RV. Tim is our special salesman, he always gives us 100% plus. We wouldn't buy from anyone but him. We have now upgraded to a Class A motorhome and truly love it. Thank you, Tim for always being there for us! We love Pharr RV
- Anonymous
Awesome service isn't the best I can say for Pharr Rv. It goes beyond awesome! I've had a few minor problems since purchasing our new 2013 5th wheel toy - hauler but everything has been resolved in a timely matter. "Better by Pharr" is the absolute truth!
- Anonymous
I have known the Pharrs for a long time. They are good people to deal with.
- Anonymous
Great customer service.
- Anonymous
Had a great visit at Pharr Rv. Clean nice establishment with professional and experienced staff.
- Anonymous
We have traded with Pharrs twice, and both times were very pleasant experiences. I would rate it a 5.
- Anonymous
Great experience with the sales department!
- Anonymous
Best Rvs on the market and they have the best selection ! Very clean and professional! Pharr Rvs is awesome!
- Anonymous
Got a weight hitch from here, the guys were cool because they helped me determine the correct hitch I needed, and the lady at the counter was friendly and had great customer service skills!
- Anonymous
Excellant service!
- Anonymous
Great people to buy an rv from or have service work done. Very nice and really do care.
- Anonymous
Great place to go - Anonymous
They are all awesome people at Pharr RV. We love each and everyone. The staff are always friendly and treat you like family, even if its been a year since you've seen them. Love them all.
- Anonymous
Very friendly, very informative good service great experience!
- Anonymous
Pharr gave me a great experience with being very helpful answering questions and being friendly with my pets. They went the extra mile and provided a great atmosphere with great food, drinks and music. The pricing was very surprising.
- Anonymous
Always helpful and friendly staff. See Travis, great and not a pushy salesman.
- Anonymous
The very best people in the world. They take care of you. The service department is suburb. Couldn't make it without Tommy. Tammy is the best PR person you could have. Jackie and Jerry are so great to help solve problems. The girls in service are sweet and kind. Curtis is the best salesman. The tv boys in the back are great too. If you are planning on buying a RV, you won't go wrong by choosing Pharr RV.
- Anonymous
We have worked with Pharr Rv for almost 10 years and have never had a problem they couldn't take care either financially, parts and service or questions that needed answering. One of the most religious business oriented places we know. Wouldn't even think of looking elsewhere for any of our RV needs.
- Anonymous
How terrible it is to read these negative reviews. They do not even come close to the wonderful experience I had. I had a a few issues with my motor home, they did tell me it would take a couple of days to repair it, and it took them less time than they had quoted, and it was done perfectly. No lingering issues, and they were very detailed in telling all they had accomplished with it. My motor home runs perfectly now. The staff was extra friendly, and answered my "dumb" questions. The check out process was smooth and the young lady was very professional and sweet. I will be returning to Pharr RV for all my RV needs!
- Anonymous
The only place I will go to buy or repair an RV
- Anonymous
We love coming to Pharr RV. Great people. Great customer service. It is a great place.
- Anonymous
Love it - Anonymous
I'm am from out of town. I came in to see their line up of Open Range fifth wheels and travel trailers. Ended up falling in love with the people. Great selection of RVs and an incredible parts and service department.
- Anonymous
Love our 2014 Entegra ,so glad we bought from Pharr great people From the top down keep up the good work.
- Anonymous
2 years great camping in our KZ spree. Thanks for all the new memories.
- Anonymous
Excellent Customer Service - Anonymous
They were great. Loved looking at all of the beautiful trailers.
- Anonymous
They are courteous & helpful from shopping through purchase. They are always available for questions. We had a great experience.
- Anonymous
My wife & I returned we decided to purchase a travel trailer we came to Pharr Rv's after checking out 2 other RV dealerships. The salesman Travis Cooper was exceptionally knowledgable & friendly. He helped us choose just the right trailer for our Tahoe, special kudos to Tommy Chapman at the front desk she is the best. Their entire staff has been friendly, courteous, & knowledgeable. I highly recommend Pharr Rv's for all of your RV needs.
- Anonymous
Our experience with Pharr Rv has been wonderful. All of our expectations have been more than met. Everyone there has treated us wonderfully. I would reccommend Pharr RV to everyone.
- Anonymous
Our experience from start to finish has been awesome from Tammy. Tom everyone.
- Anonymous
Great place to buy your RV and supplies. We have traded here for years and would not go anywhere else. And, we have to travel 140 miles to do business here.
- Anonymous
Have enjoyed shopping & service here at Pharr. Buying my second trailer today -fifth wheel.
- Anonymous
Very polite & considerate people. Very fun to come see & do business with. Very helpful.
- Anonymous
the best of the best. Always friendly, helpful - I always leave with a smile on my face.
- Anonymous
Everyone is always so nice and helpful. Help is always available when we need advice.
- Anonymous
I like to get my parts and service here because they are the best.
- Anonymous
Best customer service I have ever experienced. Great attitudes and excellent service.
- Anonymous
Great customer service and assistance from all of the employees I have dealt with.
- Anonymous
Greatest people ever. Great service & help.
- Anonymous
Exceptionally friendly & helpful staff. Great visit to Lubbock.
- Anonymous
Pharr Rv's has the biggest parts selection for rv's in Lubbock. If they don't have the part they can tell you exactly when they'll have it and how much it is. I take my business to Pharr Rv's and I'd advise you to do the same.
- Anonymous
As a former employee at Pharr RV's, I would recommend anyone that is looking for the perfect RV or motorhome to do business with Pharr. They treat the customers and employees with the upmost care and honesty that I have ever experienced. They truly care about the products, quality, customers, and families.
I was lucky enough to be employed with this great company for many years. When you go to Pharr RV's, you will experience nothing but the top quality service and honesty that is rare in the Sales industry.
- Anonymous
Great service every time I come in.
- Anonymous
Love shopping here - nice, nice people - very helpful.
- Anonymous
Love shopping here - nice, nice people - very helpful.
- Anonymous
Great service and sales. Thanks for the help.
- Anonymous
Very friendly, very informative good service great experience.
- Anonymous
Always friendly & helpful like shopping here.
- Anonymous
Claudia was great!!
- Anonymous
Tammy is great, pleasant, sweet and helpful.
- Anonymous
Robert was great.
- Anonymous
Best folks in the world! Great experience here. Would definitely do business with them again! Purchased a class 'A' diesel pusher....when we had issues far from home, we called them & they walked us through solutions!
- Anonymous
I bought in a 15 year old RV and left it for two weeks. I had no place to stay the first night and Mike and Jody (Pharr) Hymer even let me stay with them for the night!Jody would give me personal calls every few days to let me know about all of the repairs that were being made to the 5th wheel.Well, when I picked up the trailer I could not believe my eyes, the thing looked just like the new one they were selling right next to it. Boy what a great facility too. The store is clean and neat, the bathrooms too. They even gave me a lot of advice on how to care for the now almost new 5th wheel. I could not be any happier. They got my business and I am from Abilene-about 2.5 hours away!
- Anonymous
This place Has the best service. When I picked up my trailer they showed me how to use everything and what I needed to use my rv like a pro.
- Anonymous
I just bought my vert first RV from Pharr's and I am loving it! I have been working and traveling and I have always rented places and I finally decided to buy an RV and I couldn't be happier with it. The salesman, Kyle, was very helpful and did an awesome job ..... The whole team did a great job. They sold me my RV, waled me through the extra things I needed, helped me hook it to my truck.. Everything was just top notch and I couldn't be happier with my experience. Thank you all so very much for all the help.
- Anonymous
I like to say that we ordered a washer and dryer combo from you. My husband was satisfied with part Dept at your store. We call you for this item, who ever help him . I want say thank you again.
- Anonymous
Good experience from owner to service department. Any questions or concerns are promptly taken care of.
- Anonymous
Sales Kyle was very helpful answering all our questions, great attitude. Carl in finance worked hard we were very comfortable with the deal we got. Everyone at Pharr was very pleasant and was always asking us if we needed anything and so friendly. This is our first RV.
- Paul
This place is awesome and the people are angels. Are salesman Alan Sower whent above and beyond to help use find the perfect rv. And when we did have a small issue are salesman Alan and the owner of Pharrs whent beyond what any other place would have done to take care of us and solve the issue whith out question. The receptionist at Pharrs is a one of kind and makes you feel good and welcomed. I will continue to do business with them in the future for all my rv needs
- Matthew
We highly recommend Pharr RV! My wife and I were searching for our first RV and Travis Cooper was AMAZING! He made us feel welcome as did everyone at Pharr RV! Financing Department, Alan and Carl were great and made the financing process so easy! Approval process was very fast and seamless. Thanks Pharr RV for being a part of a future of making memories!
- Stephen
A big thank you to Tammy, you have a keeper there, great personality and smile. Thank you Tammy for watching Barker!
- Kathy
We needed some trim pieces for our Reflection fifth wheel. Grand Design recommended calling Pharr RV to order the parts. Parts department were extremely friendly. He gave me the cost and shipping. Will be shipped tomorrow UPS. Did not purchase our RV from them since we live in California but they still treated me like a loyal customer. Best customer service Ive had in a long time!
- Linda
Great overall experience. Pharr is takes care of their customers from sales to service!
- Scott
Travis was an absolute pleasure to deal with as a salesman, he went above and beyond to make us happy! From the parts counter, shop guys, financial department and just absolutely everything, dealing with these folks was a great experience! Thank yall and God bless!
- Rusty